FAQ

At 615Transfers, we understand the importance of high-quality artwork when it comes to creating custom DTF transfers and ready-to-print gang sheets. To ensure the best results for your products, we have implemented an uploaded artwork policy that outlines the guidelines and requirements for submitting your artwork.

File Formats:

We accept artwork files in the following formats: PNG, PDF, and AI/PSD. These formats ensure that your artwork is compatible with our printing process and can be accurately reproduced on the transfers or gang sheets. All submitted files must be 300DPI with a transparent background. Please email all AI/PSD and PDF files.

Resolution:

For optimal results, uploaded artwork be at least 300 DPI (dots per inch). This high resolution ensures that your designs are sharp, clear, and vibrant when printed onto the transfers or gang sheets. 

Color Mode:

Please submit your artwork in CMYK color mode. This color mode is specifically designed for printing and will ensure accurate color reproduction on the transfers or gang sheets. We can print RGB images, but they will be converted to CMYK and we cannot guarantee the colors will be true or accurate to the original image. To learn more about CMYK and our policies regarding CMYK check out our blog post here.

Bleed:

If your artwork extends to the edge of the transfer or gang sheet, please include a bleed of at least 0.125 inches. This extra space ensures that there are no white borders or gaps when the transfers or gang sheets are cut.

IE: Please make sure your file is not wider than 22.25". If the file is larger than 22.25" some of your images may be cut off.

Custom DTF Transfer Image Sizes:

All images submitted will adhere to our size guide. If you order a 10" DTF, the max height we will print the image is 11". We allow for a 1" height differential. For further examples:

EX1: The length of the image will not be larger than 13" on 12" adult DTFs. Images will be resized to the max heigh of 13" if original height exceeds 12". 

EX2: The length of the image will not be larger than 9" on 8" DTFs. Images will be resized to the max heigh of 9" if original height exceeds 8".

KEEP THIS IN MIND FOR VERY NARROW OR SKINNY IMAGES.

Ready To Print Gang Sheet Guidelines:

Ownership and Copyright:

By submitting your artwork to 615Transfers, you confirm that you have the necessary rights and permissions to use and reproduce the designs. We respect intellectual property rights and will not reproduce any copyrighted or trademarked material without proper authorization.

Communication: 

Artwork approval can take up to 2 business days. You will be emailed if your artwork is not approved to make corrections or redirected to our artwork correction fee. Ensure to keep an eye on your email to avoid missing an email regarding your orders and artwork. If you are unable to communicate using email, please leave a note with your best form of contact. 

Processing Time:

The stated turnaround time is listed at the top of our website. Turn around time may vary from time to time. Ensure you check before placing an order.  Processing time begins following artwork approval. 

Cancellation and Refunds:

Please ensure to inspect your custom printed item(s) upon delivery and prior to using. Once you have cut/used the transfers, no returns, refunds, or replacements will be processed. ALL CUSTOM SALES ARE FINAL.

In the event of a cancellation PRIOR TO SHIPPING, you will be provided with a gift card for the purchase price of your order.

Disclaimer:

While we strive to accurately reproduce your artwork, please note that there may be slight variations in color and appearance due to the printing process and the materials used. Understand that by not meeting these requirements, your print may not arrive in the desired quality, invoiced for an artwork fee, or be cancelled entirely. We will make every effort to ensure the best possible outcome for your transfers or gang sheets. 

If you have any further questions or need assistance with uploading your artwork, please don't hesitate to contact us at support@615transfers.com. We are here to help you create stunning custom transfers and gang sheets.

Thank you for choosing 615Transfers. We look forward to bringing your designs to life!

ALL SALES ARE FINAL ON CUSTOM TRANSFERS , BUILD YOUR OWN, AND RTP GANG SHEETS.

All printers print in CMYK, but we can still print your RGB images. There may be a color difference since we convert the images to CMYK. Please email to ensure we can color match for you.

What's the difference between CMYK and RGB?

Great question! We get this question a lot since we can only print in CMYK and it is listed in our artwork policy. Let's take a moment and break down the color differences and answer some more questions.

• CMYK (Cyan, Magenta, Yellow, and "Key," or black) are the ink colors used during the printing process. The term "key" is used instead of "black" because, really, this is a mixture of the cyan, magenta, and yellow inks — the resulting "black" can be minutely different from one printing company to another. 
  
• RGB (Red, Green, and Blue) are the colors of light used by your monitor to display your document on-screen. Black is not listed because on-screen black is an absence of light. A mixture of red, green, and blue light produces white.

How does this affect your artwork?
Any image you create on your computer should be created in CMYK mode. This will ensure that the colors you see on-screen will most closely match the final printed product. If you create your document in RGB, the colors in your printed product may vary slightly: many of the bright values produced by your monitor cannot be exactly reproduced in print or have to be edited to get as close as a color match as  

A lot of digital images are JPEG files, and JPEGs are almost always in RGB.

Note: All printers, regardless of their type, are unable to print in RGB.

How can you check what color mode you're in?
You can check what color code you're in under settings when creating a canvas in AI, PS, and Procreate. Canva is automatically in RGB and cannot be changed so keep that in mind. 

How can we ensure images are color matched?
If you didn't create your image or don't know if it was made in CMYK, just send us an email and we can try our best to get as close of a color match as possible. Chris is a Color Match King and works hard correcting images for the best print outcome possible. 

Can I still have my RGB images printed?
OF COURSE! We can and do still print RGB images. They just automatically get converted to CMYK when we print and that means the colors(or hues) may not match perfectly, or can vary from design to design. If you need the colors to be exact, make sure to email your RGB image first and discuss with Chris. 

Resolution directly relates to how is how crisp and clear your images will print at. The higher the dpi, the better the quality.

Your artwork needs to be created at a resolution of 300 dpi. Images taken from the Internet have a low resolution of 72 dpi and will be pixelated. If purchasing an image from a source, please make sure that you choose a high-resolution image of 300 dpi.

If your image was resized, it didn't meet our size requirements.

All images submitted will adhere to our size guide. If you order a 10" DTF, the max height we will print the image is 11". We allow for a 1" height differential. For further examples:

EX1: The length of the image will not be larger than 13" on 12" adult DTFs. Images will be resized to the max heigh of 13" if original height exceeds 12". 

EX2: The length of the image will not be larger than 9" on 8" DTFs. Images will be resized to the max heigh of 9" if original height exceeds 8".

KEEP THIS IN MIND FOR VERY NARROW OR SKINNY IMAGES. You don't want a 10in by 20in sized transfer for a t-shirt.

We accept artwork files in the following formats: PNG, PDF, and AI/PSD. These formats ensure that your artwork is compatible with our printing process and can be accurately reproduced on the transfers or gang sheets.

Please email all AI/PSD and PDF files to support@615transfers.com