Refund policy

Here at 615Transfers, we strive for high quality products and transfers. If you ever have an issue with your order, please email us at support@615transfers.com 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Always check your order before leaving the facility when picking up in office.

Cancellations

Once your order has been printed, designed, or pressed we cannot offer any cancellations. Cancellations are never guaranteed due to our fast turnaround time. We start most orders same day they come in, so please keep that in mind.

Non-Refundables
Certain types of items cannot be refunded/returned. Please get in touch if you have questions or concerns about your specific item. 
Unfortunately, we cannot accept returns on sale items, custom items, or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@615transfers.com.